HR software is a digital tool that helps businesses manage their employees and HR tasks in one place. You can use it to handle staff records, payroll, onboarding, compliance and holiday and absence tracking, saving time and reducing manual errors.
Businesses of all sizes and structures can use HR software, including startups, SMEs and larger companies, although very small businesses may not need it.
Some of the key benefits of using HR software include:
Saves time – HR software automates manual and repetitive tasks, such as payroll and holiday requests, reducing paperwork and saving your business time
Helps you stay compliant – It keeps employee records organised and up to date, supporting statutory requirements and reducing the risk of costly mistakes
Streamlines hiring and onboarding – HR software manages job applications, contracts and new-starter processes, making it easier to employ someone
Consolidates employee information – All details are kept in one place, recorded consistently and held securely
Visibility of workforce – You have clear insights into headcount, absence, costs and trends, so you can plan and manage staff effectively
HR software automates manual and repetitive tasks, reducing paperwork and saving your business time"
When you come to compare HR software platforms, consider the following features:
Start by being clear about the problem you are trying to solve. Think about what takes the most time or causes the most friction in the company. Also consider the size of your team, because many HR tools target fast-scaling businesses, not small teams.
Think about the features you genuinely need and those you could do without. There’s no point paying extra for add-ons you won’t use. For example, you might need to get better at tracking absences but have no real need for advanced performance management tools.
Also consider whether the software integrates with your payroll or accounting software, or any benefit providers your business already uses. Are integrations included or do you need to pay extra to access them?
Decide how much you wish to spend per month or per year on HR software. Then divide this by the number of employees within your organisation so your figures align with many pricing models. Will you need to pay more to access more features in the future?
Think about how easy it is to navigate the HR software and what support is available. Can you contact someone by live chat or over the phone? When is this support available and are response times realistic for small employers?
Once you’ve narrowed down a shortlist of providers, take advantage of any free trials on offer. This helps you gauge how easy it is to operate the platform before you commit. Use the trial period to test all the features available, not just some of them.
If you’re running a very small team with limited needs and a small budget, opting for free HR software may be sufficient. With this, you’re likely to get basic payroll tools and it should handle simple tasks such as employee records and annual leave.
However, many free options lack robust security measures and have limited functionality, making them a poor fit as your business grows.
Paid-for plans can be the better option if you have a growing team and require full payroll tools as well as advanced features such as recruitment and onboarding, advanced analytics and global compliance. Paid-for options also tend to offer dedicated customer service and training, as well as better integration with existing tools used by your business.
The price of HR software depends on the features it offers and the type of subscription. Typically, you pay a monthly or annual fee that’s calculated in one of two ways:
Per employee, per month – This is a common type of subscription and means you pay a set fee, say £3 to £10, for each employee you manage in the system each month
Business size and need – Different pricing options are available depending on the size of your business and the features you require
Many HR software platforms come with tiered plans where you need to pay extra to unlock more advanced features. There might also be a range of add-ons that you pay for separately, so you can pick and choose the features and tools you’re likely to find most useful – for example, managed payroll, employee benefits or recruitment tracking.
Because costs can seem a little complex and some providers don’t even publish their prices online, it’s sensible to sign up for a free trial or demo first, so you get a good grasp of what each includes and which features you may be able to do without. Trials can last anywhere from a week to a month.
Many HR software platforms come with tiered plans where you need to pay extra to unlock more advanced features"
The following tips can help you successfully set up your new HR software:
Create a plan – Decide what processes you want to set up first, whether that’s holiday requests or storing employee documents, and create a realistic timeline. This is much easier to manage than doing everything at once
Start small – Use the features that are most valuable to your business first. Once you’ve grasped how they work, you can decide whether more advanced tools are genuinely needed
Provide basic training – It’s important that your staff know how to use the software, so set up some training sessions to guide them through the key features they need
Review after a few months – Once you’ve been using the software for a few months, assess whether you might need additional features, or whether you could drop some if they are not proving useful
Other software your small business may need
Business finance to support your journey